Item Specifications BrandHP Model14-dq0004dx ProcessorIntel Celeron N4020, dual-core, 1.1 GHz base and up to 2.8 GHz burst, with integrated Intel UHD Graphics 600 Memory & Storage4GB DDR4 and 64GB eMMC flash storage, the factory configuration HP lists for this model. Both are soldered to the board and cannot be upgraded. eMMC is slower than an SSD. Display14-inch HD 1366 x 768 Operating SystemWindows 10 Home in S mode as shipped ColorPale Rose Gold ConditionUsed – Good. Tested working: keyboard, trackpad, screen, camera, hinge, speakers, battery, Bluetooth, ports and charging port all function. Light scratches on the screen, and stickers remain on the top, bottom, front and back cases. IncludedLaptop and charger. Item NumberNJ06-20-71176-n/a Shipping & Returns ShippingFree Shipping Return Policy30 Days Free Return