It looks a little rough on the outside,but is pristine on the inside. Touch screen,keyboard, track pad all work great. The top has some stickers on it, and a few scuffs. The bottom is missing 3 rubber feet. It has been reset to factory specs. No passwords or locks on it. Just add your Microsoft password and your ready to go. It's set to Run win. 10 Pro. Photos show all specs, and condition.Power supply included