Yealink T33G IP Phones are in open-box, like-new condition. They were briefly used for testing/setup in a controlled environment (approximately 1 week) during a client project before being repossessed due to non-payment. All units have been factory reset, tested working (calls, display, buttons, ports), and show only minor handling marks (no heavy wear, scratches, or damage). The picture shows the actual condition of the units and still have the factory screen protection cover attached. Power adapters not included. Sold as-is, guaranteed to arrive as described.