Previous pageMethods of dealing with after-sales problems:Methods of dealing with after-sales problems:
Q: What can I do if my tablet shows a red battery pattern and won't charge or turn on?A:Charge the tablet with Charge the tablet with a different charger and keep it charged for 2 hours.
Q:What if my tablet won't connect to WiFi/WiFi always disconnects?A:Open [Settings] - [System] - [Reset Options] - [Reset WLAN, Mobile Data Network and Bluetooth Settings] to reset the settings and manually connect to wifi again.
Q:What can I do if my tablet won't turn on or charge?A:Use another Type-C port charger to charge the tablet and see if the tablet responds. Then charge it continuously for more than 2 hours without using it. Press and hold the power on button for 15-20 seconds to see if you can start the machine.