Our Policies

Warranty Policy
·We place unique irremovable product identifiers on our items to insure warranty. Removal or tampering with these identifiers may void your warranty and return/refund capability.

Payment Policy
· We accept payment by PayPal.
· Immediate payment is required.

Shipping Policy
· We ship the goods within 3 business day.
· Ship to confirmed address ONLY.
· Shipping to USA, Australia, UK, RU: Ship via USPS First Class Mail. ETA 8 to 15 business days.
· International Shipping: Ship via China Postal Service Airmail. ETA 15 to 30 business days.
· International Shipping: Ship via DHL/UPS/EMS Express. ETA 3 to 8 business days.
· You may sometimes experience longer delivery time due to customs-related delays. Please let us know. ( No service on Sundays and public holidays). Buyers are responsible for any international customs and duties that may apply.

Return Policy
·Buyer pays return shipping.We guarantee that all of the products will be full tested before shipping and use proper package, but we still can't guarantee the absence of DOA. We can't control the package on the way to buyers. Please read return policy on the top of this page. Our goods can be returned within 30 days, and the buyer will pay the return shipping cost. We do not guarantee compatibility if buyer never asked us, so please remember to ask us about compatibility before placing your order if you are not sure.

response
· We guarantee you a five star shopping experience with us. If you are not satisfied with your purchase experience, please contact us within 30 days of receipt to return it for a refund or exchange.
· If our product does not work properly for you and you want to exchange another one or get a refund, please confirm with our customer service at first and list the detailed problems of the product.
· Please don't open case via or paypal.
·We keep our promises that we will provide you with the best solution within 24 hours.

All items must be returned in the same condition of which they were originally shipped. Please send us a message if you need to return an item.

We accept the following payment methods:

• Paypal
• Credit Card
• E-Check (will not ship, until payment has cleared)

Please contact us if you have any questions.

There are no fees other than fees other than Shipping fees (if applicable).

Please contact us if you have any questions.

Specialization: We specialize in the re-institution of business / enterprise class hardware to the public, as well as the re-insitution and testing of consumer grade products to the public.

Testing Procedures

Computers: We loadour refurbished systemswith custom Windows operating system software and all components are stress tested using utilities like Prime95, Hard Disk Sentinel, and more. After installation of the Windows operating system, each computer is performance tuned and the startup is optimized to ensure system integrity under high levels of stress.

Network Gear: Our used / refurbished network equipment is port and power on tested. When working with Cisco gear we make sure all gear is factory reset and loaded with the most recent and stable IOS Files according to hardware specifics.

Consumer Electronics: We perform a power and connectivity test as well as a preliminary inspection to make sure that no harmful (beyond cosmetic) damage has occured that could impact the use and purpose of the product.

Hours Of Operation:
Our hours of operation are from 9am-5pm Monday through Friday. These hours are subject to change due to Holidays.