Features:

• Hands-free operation (half duplex speakerphone)
• 2-line, 20-character backlit display
• 3 Context sensitive softkeys for feature-set customization
• 14 programmable multi-function keys with dual color LED indicators (for speed dialing, broadcast groups, line appearances, feature access)
• 8 function keys: Hold, Superkey for feature access, Message, Speaker, Microphone, Transfer/Conference, shift, Redial,Cancel
• Modules Support for IrDA, PKMs and Conference Units
• Dedicated headset jack
• Speed calling
• Setting up conference calls Direct Paging
• Off Hook Voice Announce
• Automatic Call Distribution (ACD)
• Agent and Supervisor support
• Customizable center panel
• Wall Mountable
• Expansion Modules
• Multiple Powering Options (802.3af Compliant)
• Web Browser desktop configuration tool
• PDA Integration
• The 5220 IP Phone also supports the Mitel 5423 IrDA Module (Infrared Display Adapter), enabling users to dial directly from their Palm address book and to program any IrDA-equipped IP phone on the network to re-direct calls.

Audio Conferencing:

The 5220 IP Phone also provides support for the Mitel industry-leading Mitel 5310 IP Conference Unit. By directly plugging into the headset jack users can enjoy high-quality full display audio conferencing in offices and meeting rooms.