Like others in sale - this was removed from service a while back. It's been on storage shelf - good environment.Clearing the shelves. This worked well and if you have a need, happy to get it a new home and be useful.This is guaranteed against DOA and can be replaced if notified within 14 days. This series of drive do NOT have the PLEXWRITER 8/20 faceplate.....but it is the same drive! Because there are several drives available for sale, you may not receive the exact serial # listed in this picture though you will definitely receive same model/rev. We ran tests on these drives today and they read/write and verify. Please see pics